Quotation Questions ◢

Q.
Are you a manufacturer of LED grow lights?

A.
Yes, Our factory is located in Shenzhen, we have more than 10 years of experience.
Q.
Can you customize my logo/ spectrum/ bar size for the grow led?

A.
Yes, We are professional in the customization of grow lights even in small order quantities.
Q.
Do you have any MOQ limit for LED grow lights orders?

A.
MOQ 1pc is available, any quantity will do.
Q.
What's your lead time?

A.
3-7 days for sample order(standard model), and if needs to be customized, it will depend on the actual situation, normally can be finished within 20 days.
Q.
What's your warranty for the LED grow light bar?

A.
Our warranty for complete products is 3 years, and 5 years for drivers.
Q.
What is your shipping method and how long does it take to arrive?

A.
There are Express, Air, or Sea shipments optional, please contact us for more shipping solutions according to your order.
Q.
How is your quality control?

A.
All processes from Material purchase to shipment are strictly controlled under the ISO9001: 2015 system.
Q.
Can I print my logo on the products?

A.
Sure. We can print your logo for free. Please kindly contact us to discuss the details.
Q.
What's your after-sale service?

A.
We offer 100% guarantee on our product, if any problem, you will get our reply within 24 hours.
Q.
What is your payment term?

A.
100% T/T payment is required before shipment. For small orders, full payment is required after order confirmation.
Q.
What's your warranty for the LED grow light bar?

A.
Our warranty for complete products is 3 years, and 5 years for drivers.
Q.
What specific information is needed for customization?

A.
Your growing area size, power, kinds of white color LED beads, spectrum, drivers, control way, QTY, budget, etc.
Q.
Are these Samsung beads authentic?

A.
Genuine guarantee, Purchasing from Samsung's original distributor, can provide the "Distributorship Agreement".
Q.
What options are available for LED beads when customizing?

A.
White - Samsung LM301H / 301H EVO / 281B; Other colors (FR660/ IR730 / UV395) - Samsung, Osram, Seoul
Q.
What are the different roles of various wavelengths in indoor growing?

A.
Our warranty for complete products is 3 years, and 5 years for drivers.